This piece is by WWSG exclusive thought leader, Sara Fischer.
The long-standing tension between censorship versus safety online is coming to a head as CEOs start to publicly push back.
Why it matters: Tech companies have corrected what they consider a content moderation overreach during the 2020 election and the pandemic. Ahead of the 2024 race, they are standing their ground.
State of play: Meta CEO Mark Zuckerberg on Monday accused Biden administration officials of pressuring Facebook to “censor certain content” related to COVID-19 and said he regrets not being more outspoken about it until now.
“I believe the government pressure was wrong, and I regret we were not more outspoken about it,” he wrote.
“I also think we made some choices that, with the benefit of hindsight and new information, we wouldn’t make today.”
Between the lines: His comments come in the wake of the arrest of Telegram’s billionaire CEO and co-founder Pavel Durov, for what French authorities say is part of a criminal investigation related to illegal content shared on his platform.
French authorities said a legal investigation into criminal activities on Telegram, including child pornography and drug sales, was opened last month, leading to Durov’s arrest.
Durov has not been officially charged, but he faces allegations related to complicity in crimes associated with child exploitative material, fraud and drug sales on his service.
Zoom out: The arrest has rocked the global tech industry, which for years has operated under the assumption that platforms and their executives shouldn’t be held personally accountable for illegal activity on their platforms.
Rumble CEO Chris Pavlovski posted a message of support for Durov on Sunday, saying France had also “threatened” Rumble. Elon Musk, a vocal critic of government and platform censorship, posted “#FreePavel” on X on Sunday.
Telegram said in a statement that it “abides by EU laws” and “its moderation is within industry standards and constantly improving.”
“It is absurd to claim that a platform or its owner are responsible for abuse of that platform. Almost a billion users globally use Telegram as means of communication and as a source of vital information,” the statement said.
The big picture: French President Emmanuel Macron said the arrest “is in no way a political decision.” For tech firms with massive global user bases, any attempt to meddle with content moderation decisions can feel like a slippery slope.
Zuckerberg and former Twitter CEO Jack Dorsey have both said their platforms made a mistake when censoring a story about Hunter Biden’s laptop ahead of the 2020 election because of FBI warnings.
Of note: Telegram is one of the most popular messaging apps in the world, especially for people in regions of conflict where reliable access to information is scarce. (The app, which was founded in Russia, has seen its user base nearly double since the outset of Russia’s war with Ukraine.)
Yes, but: Durov’s free speech absolutism has made Telegram a hotbed for criminals, putting a greater regulatory target on his back.
Because the app is mostly not encrypted, it’s harder for Telegram to claim ignorance of the problem.
What to watch: For apps that do have end-to-end encryption, like Snapchat, Signal and WhatsApp, government censorship battles are also heating up.
Regulators in the U.K. and E.U. are eyeing bills that could give law enforcement officials special access to encrypted chats pertaining to child sexual abuse.
In the U.S., Apple’s win against the FBI in court over an encryption case has contributed to a precedent that makes it hard for government officials to access encrypted records of individuals.
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