Author of Deep Listening, Visiting Senior Research Fellow, King's College London, Former BBC Media Executive
Emily Kasriel offers a unique approach to communication through Deep Listening, fostering deeper connections built on curiosity, empathy, and respect. She works with leaders and communities facing polarization, helping to create environments where people feel truly heard. With her upcoming book, Deep Listening, Emily brings fresh insights and practical strategies that will resonate with audiences seeking to improve relationships and communication in both personal and professional settings.
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Distracted by our own agenda, we so often hear without understanding, impatiently waiting for our turn to speak. In this exploration of transformational listening, Emily Kasriel shows how shifting from surface-level exchanges to Deep Listening can enrich our relationships, enhance our effectiveness as leaders, and strengthen the fabric of our organizations. At a time when divisions within organizations and communities are often a profound challenge, Kasriel offers inspiration and practical guidance on how we can better listen to each other, even when we fiercely disagree.
In the midst of rapidly changing technology, a hybrid post-pandemic work environment, and profound social polarization, it is more important than ever for today’s leaders to be able to truly listen to – and connect with – their teams. By embracing Deep Listening, leaders can strengthen their empathy, enhance the connectivity within their organizations, and foster genuine understanding across cultural, political, and generational divides. Drawing on scientific studies, new research, and powerful stories, Emily Kasriel unveils her simple yet transformative eight-step approach.
As an acclaimed BBC journalist, Emily Kasriel is an experienced and adept moderator. Her empathy, curiosity, and warmth allow her to put her interview subjects at ease while getting the most out of an onstage conversation, panel discussion, or fireside chat.
Emily is also available for in-depth, interactive workshops on Deep Listening. For more details, please contact WWSG.
Emily Kasriel is the author of Deep Listening, set to be published by HarperCollins UK and US in mid-2025. With a distinguished career as a BBC media executive, journalist, accredited Executive Coach, and mediator, she has trained over 2,000 individuals across 100 countries in Deep Listening. Her keynotes and workshops have been delivered to organizations such as The Atlantic Council, Pearson PLC, and IBM.
Kasriel developed the Deep Listening approach, with its impact validated by a peer-reviewed research paper, during her time as a Senior Visiting Research Fellow at King’s College Policy Institute in London. Over her 20-year award-winning career at the BBC, she reported across five continents and led the arts, religion, and ideas departments. She has also served as a Visiting Fellow at Oxford’s Said Business School and as a Senior Advisor to the Skoll Foundation. An Oxford University graduate, Kasriel also earned a degree from Syracuse University’s Maxwell School of Citizenship and Public Affairs as a Rotary Fellow.
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