Insights and Resources

World’s Top 30 Customer Service Professionals for 2018

(Global Gurus) - Chip R. Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputation through innovative customer-centric strategies that address…

Opinion: Our schools need more and stronger security

(WJLA) - Elected officials throughout the country have sent prayers and thoughts. But now it is time to find solutions.

More laws do not a moral people make

(The Washington Times) -  This past Valentine’s Day, Nikolas Cruz entered a classroom in Marjory Stoneman Douglas High School in Parkland, Florida, and proceeded to…

U.S. Astronaut Hall of Fame Induction Ceremony & Gala

(Astronaut Scholarship Foundation) - Along with the idea to build a foundation, the Mercury 7 astronauts envisioned a place where the accomplishments of astronauts could…

Congress Flirts With Disaster on Bank Leverage Ratios

(The Wall Street Journal) - Legislators who want to weaken capital standards must have forgotten the lessons of the 2008 crisis.

Ten Years After the Crisis, Banks Win Big in Trump’s Washington

(Bloomberg) - In early February, with the Treasury secretary testifying about wild gyrations in the stock market and the Federal Reserve leveling unprecedented penalties against…

Red Cross to honor local heroes

(Beverly Wicked Local) - The Humanitarian award will be going to Nancy Frates of Beverly for her work to find a cure for ALS.

Make Your Work More Meaningful by Killing Complexity | Three simple ways to streamline your business to make your work more meaningful.

When computers came to the workplace, we were sold with promises of increased time savings and productivity. Then big data came along and we were told we would…

Niall Ferguson’s “The Square and the Tower”

(Hoover Institution) - Niall Ferguson, author of The Square and the Tower, argues that networks are not a new phenomenon and have been impacting human…

Four ways Trump’s first year has made us less safe

(CNN) - The Trump team, like so many administrations before them, has been preparing to sell the accomplishments of its first year in office.

Sean Spicer opens up about his time at the White House

(Fox News) - Former press secretary reflects on 'The Story' about his time within the Trump administration.

Trump Courts Economic Mayhem

(The Wall Street Journal) - This year we’ll find out how serious he is about protectionism. So far the signs aren’t good.