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Ron Johnson

Founder of Apple Stores; Former SVP, Apple; Former VP Merchandising, Target; Helping Companies Drive Innovation and Build Customer-Obsessed Cultures

Ron Johnson is best known for creating the Apple Stores while working directly for Steve Jobs as a member of Apple’s executive team. Prior to Apple Ron was highly regarded for he work he did with Michael Graves bringing good design to Target. As CEO of JCPenney he attempted to reinvent the department store in what was one of the boldest retail transformations ever. Ron’s highly anticipated book, Shop Different: How Retail revealed Apple’s Genius, is being published by HarperCollins and available September 22, 2026. Ron is an inspiring story teller, speaker and author who motivates audiences with his passion, humility and unique perspective on life. Ron helps organizations drive game changing innovation, deliver groundbreaking customer service and create inspiring workplace cultures.

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The greatest innovations are born from one’s imagination and the courage to trust one’s intuition. But the secret to success is how one defines meaning and motivates teams to do the best work of their lives. This inspiring talk provides a blueprint for how to create big ideas and reinvent industries.

When Apple announced it was opening stores, people gave them two years before they turned the lights out on a painful experiment. A decade later, Apple had reinvented retail and built a $20 billion dollar global retail business. In this masterclass on innovation, Ron Johnson shares his “playbook for big ideas.” He takes the audience behind the scenes of how the Apple Store was conceived in a warehouse with no blueprint, and how a relentless focus on loving customers through kindness changed the retail industry forever. Sharing untold stories of his relationship with Steve Jobs and his team, this keynote combines the entrepreneurial spirit of a startup with the strategic vision of a Fortune 500 leader. Ron unpacks the timeless principles of using your imagination, the power of intuition, and the courage required to reinvent a category. Whether you’re an entrepreneur building from the ground up or a leader looking to innovate within an established company, this talk provides a roadmap for how to use your imagination to create a legacy of innovation.

In an age of rapid technological change, the most valuable asset a company has is its people and their ability to work together. This talk redefines leadership as the art of motivating everyone to do the best work of their lives by building a culture based on love, joy, and kindness in service of enriching lives for everyone.

While technology continues to transform the workplace, Ron Johnson argues that the future of work will not be defined by AI, but by culture and how people work together. Drawing on his groundbreaking work as he did creating the Apple Stores and bringing design to Target, he reveals the secret ingredient behind his greatest successes: making the concept of love visible to employees and customers. This heartfelt and motivating talk shows how leading with trust, kindness, and a clear sense of purpose can build a culture where employees feel a sense of belonging and are empowered to do their best work. He shares actionable insights on how to create environments that not only drive record-breaking performance but also foster deep loyalty from both teams and customers. This is a must-hear for leaders who believe that a “people-first” culture is the ultimate competitive advantage.

Biography

Ron Johnson is best known for creating the Apple Stores, the first retail strategy in history to reach $1 billion in annual sales in only three years, and for bringing design to Target by creating the first ever retail collaboration with architect Michael Graves. A Harvard Business School Graduate and Stanford alumnus, Ron is an engaging speaker and master storyteller who inspires audiences with his warm, authentic and approachable style.

Widely regarded as one of the boldest retail innovators of the last 30 years, Ron delivers keynotes with timeless lessons for building cultures that both inspire employees and fuel continuous innovation. Drawing on his unparalleled success leading Apple Stores—and his hard-fought attempt to transform JCPenney into “America’s Favorite Store”—Ron shares insights that leave audiences emboldened and transformed.

Ron’s book Shop Different will be published by Harper Collins Business in 2026 on the 25th Anniversary of the first Apple Store. Ron has been featured in the New York Times, Wall Street Journal, the Financial Times, Fortune, and USA Today, among many other publications. A frequent guest on CNBC and Fox Business Network, Ron has delivered keynotes on the world’s biggest stages and inspired countless companies as a sought-after motivational speaker.

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