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Dave Chokshi: AI Can Improve Care Delivery

Thought Leader: Dave Chokshi
April 10, 2026
Source: HealthBeat
Written by: Dave Chokshi

Dr. Dave Chokshi argues that while tech leaders promise AI will revolutionize medicine, the real issue in healthcare isn’t discovery—it’s delivery. We already have life-saving treatments, but too many patients never receive them due to barriers like cost, access, and complex systems.

Using a patient example, Chokshi highlights how even when serious risks are identified (like a positive cancer screening), follow-up care often doesn’t happen. This reflects a larger pattern across healthcare, where effective treatments for conditions like hypertension, hepatitis C, and opioid addiction go underused.

He suggests AI’s biggest opportunity isn’t curing diseases overnight, but helping patients navigate the system—scheduling care, answering questions, and improving follow-through. If used correctly, AI could act like a scalable “patient navigator,” making healthcare more accessible and personalized.

However, Chokshi emphasizes that AI alone can’t fix systemic issues like high drug costs or inequitable access. Real progress will require both technology and human solutions.

Overall, the article reframes AI’s role: not as a miracle cure generator, but as a tool to ensure existing medical breakthroughs actually reach the people who need them.

Visit HealthBeat to read the full article.

Dave A. Chokshi is a practicing physician and public health leader, currently serving as the Sternberg Family Professor at the City College of New York. He previously served as New York City’s 43rd Health Commissioner, where he led the city’s response to COVID-19 and helped oversee the vaccination of more than 6 million New Yorkers. Dr. Chokshi continues to practice medicine at Bellevue Hospital and is widely recognized for his leadership in building a stronger, more equitable healthcare system. Contact WWSG to bring Dr. Chokshi to your next event.

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