Mr. Tapia has been one of the leading voices in shaping a contemporary, next generation approach to diversity and inclusion. The approach is global, deeply integrated into talent systems, and focused on enabling marketplace success. He has over 25 years of experience as a C-suite management consultant, diversity executive, organizational development and training professional, and journalist.

Andrés Tapia is President of Diversity Best Practices, the preeminent diversity and inclusion think-tank and consultancy. He assumed this position on January 11, 2011. Andrés also served as Hewitt’s Chief Diversity Officer and Emerging Workforce Solutions Leader for seven years, where he was responsible for leading the company’s diversity vision and strategies and for consulting with multiple FORTUNE 500 clients.

Andrés' unparalleled experiences around the world have equipped him with a true global perspective. By working with FORTUNE 500 multinational clients, including Baxter International, Ernst & Young, IBM and Siemens, as well as with public schools, arts organizations, and law enforcement agencies, Andrés knows how to generate a diverse, high performing workforce across industries. He has also developed actionable insights into how varying worldviews can impact health, wealth, learning, safety, and workplace performance.  Andrés is the author of the highly-acclaimed book The Inclusion Paradox: The Obama Era and the Transformation of Global Diversity and covered social trends in the U.S. and Latin America as a journalist for several publications including the Chicago Tribune, the San Francisco Chronicle, and Brazil’s popular VOCÊ.

ABOUT Andrés Tapia   (+/-)

Pioneering New Perspectives in Diversity

Andrés’ innovative approaches in fostering inclusive work environments lead to a body of work that moves beyond Diversity 1.0 and into the next generation of global, profitable, and sustainable diversity work.  Andrés has created several groundbreaking and high-impact diversity learning and multicultural marketing programs and was the catalyst for a groundbreaking Hewitt/Ariel study on retirement savings that found that race/ethnicity is a greater determinant of differences in savings behaviors than income. He is also one of the founders of Hewitt’s Latino and Hispanic employee network group.

Offering Exceptional Insight on a Dynamic Global Workforce

Andrés is the recipient of numerous awards and accolades including Chicago United’s Business Leader of Color Award and being named to FORTUNE magazine’s Chief Diversity Officer Exemplary List.  He is highly-sought by major media for his valuable insight on today’s dynamic global workforce and is frequently interviewed by such outlets as the Wall Street Journal, the New York Times, Business Week, CNN en Español, La Nación and El Clarín (Argentina), El Mercurio (Chile), and VOCÊ, Valor, and Revista Amanhã (Brazil).



Next Generation Diversity: Global, Profitable, and Sustainable

There is much uncertainty now about finance, healthcare, business and HR. The world is upside down, conventional wisdom is slipping into the realm of confusion, and the best practices of Diversity 1.0 have run their course. As a result, our global, hyper-competitive business environment requires that our workplaces adopt the next generation of diversity practices.

In this presentation, Andrés Tapia describes key trends and strategies in diversity and inclusion and cross cultural competence that affect all businesses. In his riveting and passionate manner, Tapia shares the next framework for high impact diversity work and offers practical, groundbreaking approaches that business leaders can implement to harness the power of cross cultural competence – the critical ingredient for creating inclusive workplaces.

Are You Evil, a Moron, or Just Plain Incompetent?

Our lives resonate with stories. Since the beginning of humanity, people have used stories to pass information, history, and values from one generation to the next. Andres Tapia uses the power of stories – his own and others – to help audiences understand the stories behind our identities. This highly entertaining and humorous presentation enables audiences to recognize their similarities and their differences, and to call out those differences in constructive, diversity-enhancing ways. It is through our own cultural lenses that enable us to see others as evil, morons, just plain incompetent, or simply with a different worldview.

The Millennials: Why This Generation Will Challenge the Workplace like No Other

We are not ready for our children to go to work. Yet employees of our children’s generation are already in the workforce. And our workplaces will never be the same. In this eye-opening discussion, Tapia explores how Millennials are affecting the workplace with their views on tenure, best practices, work/life balance, planning, and expectations. He explains what this younger generation wants and needs from supervisors and what they are prepared to give in return. This is a provocative discussion that will leave audiences reevaluating how they approach all employees, not just newcomers.

Women in Leadership: Why Current Best Practices Will Not Be Enough to Shatter the Glass Ceiling

In much of the world, women represent half of the labor force. They have revolutionized the workplace with their presence, their perspectives, skills, and demands. Women have introduced new approaches to managing people and working collaboratively, and led the way to new benefits that support all employees. As a result, our corporations and countries have been enriched. Yet despite this reality, women still have a long way to go before reaching parity at the executive level.

In this discussion, Tapia shares the breakthrough changes that are needed to advance greater numbers of women into the executive suite. He offers corporate leaders innovative ways of looking at the different perspectives and behaviors women bring to the workplace, while providing ways to discuss these differences openly and honestly with both women and men.

The Four Pillars of What Makes People of Color Stay and Thrive

Many company recruiters have become quite adept at finding, courting, and hiring multicultural talent. Where this process collapses is retaining and training this same group of employees. Too often, and often much too quickly, heavily recruited minority employees depart after hitting the hidden barriers of exclusion. In this stimulating discussion, Tapia helps company leaders understand the aspects of corporate culture that weaken multicultural employees’ bonds to their companies. He helps companies find alternative ways to address the revolving door syndrome for multicultural talent.

Disability: The Diversity Issue We Fear the Most

In a split second, any one of us can experience a life-changing event that could leave us disabled. It is the one diversity category that anyone can join at any moment. And it frightens most of us more than we admit. Not only is the fear prevalent in society and in our workplaces, it is a topic that even diversity practitioners struggle to address. Through the use of compelling stories, Tapia helps audiences face this fear while rethinking the concepts of disability and ability. He encourages audiences to view disabilities as a part of the human condition while transforming our workplaces to leverage the skills, talents, and ambitions of people with disabilities.

LGBT: Great Civil Rights Issue of Today

Stories about individuals can be engaging and compelling. Authentic stories often spur us to action. It is the stories surrounding our relationships with LGBT colleagues that can diffuse the contentious debates grounded in religion or politics. Inclusion goals on LGBT issues should focus on creating a workplace where all employees can be who they truly are without real or imagined repercussions.

In a provocative presentation, Andrés Tapia helps audiences to see the benefits of enabling LGBT colleagues to feel free enough to share their “whole selves” at the workplace. He explains the challenges LGBT people face and the courage they must possess to focus on their work. This topic is a civil rights issue and a business issue.

The Toughest Challenge: The Broken, Leaking, Plugged-up Diverse Talent Pipeline

Despite the current state of unemployment, companies are not ready for the war for talent that is coming. Already, some industries are feeling the effects of insufficient numbers of people – multicultural and majority talent – being available for employment and leadership. The diverse talent pipeline is broken, leaking, and clogged up. In some cases, it is connected to talent pools that are drying up. In others, it is not connected to those talent pools that are rising. Where will companies find their future diverse employees and leaders?

In this highly interactive presentation, Andrés Tapia helps audiences discover ways to cultivate the necessary talent and leadership in both the short- and long-term. He proposes eye-opening solutions to this dilemma that are simple and deliberate, and that play to the particular strengths businesses bring to any challenge.

Why Ignoring Diversity Is Making Us Sicker and Poorer

One size does not fit all. Companies are discovering that there can be wide differences in how non-majority employees take advantage of the benefits available to all employees. For example, minorities under-participate in preventive healthcare services even when it is available and at little or no cost. And women often show poorer investment returns on their retirement portfolios. A cultural component affects how groups view and access their benefits.

Andrés Tapia explains the reasons for these gaps and provides compelling insights on how to minimize them. He helps audience members discover innovative solutions that tap into the behavioral cultural drivers that enable companies to harness cost and operational efficiencies while at the same time motivating employees to better manage their health and finances.

Bogeys and Eagles, Set Points and Love: Implication of Diversity to Sports and Entertainment

Generally speaking, the worlds of sports and entertainment have been viewed as ahead of the business world when it comes to diversity. In sports, wins are wins and losses are losses. For entertainers, fans are in the seats or they aren’t. But pull back the curtain and all is not as it seems – in the front office or in front of audiences. Even high-profile celebrities have not been able to dramatically increase the diversity of players and fans in some sports such as golf or tennis. As with business, diversity in sports and entertainment affects the bottom line.

In this presentation, Andrés Tapia makes the compelling case for greater diversity in sports and entertainment. He shares stories of how tennis and golf are working to increase diversity and the reasons behind the positive and not-so-positive results of these efforts. Tapia connects the diversity efforts of the sports and entertainment worlds to approaches in the business sphere and explains what these different environments can learn from each other.